Annual Video Conferencing Support Plan
Annual Support Plan for your Video Conferencing Room
WHAT’S INCLUDED:
UNLIMITED CALL-OUTS FOR HARDWARE FAULTS
Whilst we sell and support high quality products, from time to time hardware failure does occur. In this situation we’ve got you covered with unlimited call-outs to get you back up and running.
LOAN EQUIPMENT
Downtime isn’t an option. If your system goes down, we won’t leave you stranded. We’ll bring a loan unit onsite so your meetings and presentations continue without disruption while warranty repairs are being arranged.*
Priority response to all support calls over clients without a support package.
Management of Warranty Repairs on Your Behalf
We will collect your unit and liaise directly with the manufacturer or video conferencing partner (e.g., Logitech, Yealink, Poly, Crestron, etc) to arrange repairs.
FREE Priority Telephone Support
FREE Priority Email Support
Why this plan will help you?
- Ensure system functionality for critical meetings or client presentations
- Loan equipment keeps you online while repairs are arranged
- Priority response
- Stress-free support
- Call our experts anytime
