When your video conferencing system isn’t performing at its best, 3 Monkeys AV is here to help. We provide fast, reliable troubleshooting, repair, service, maintenance, and fix solutions for video conferencing equipment from the world’s leading manufacturers, including Logitech, Yealink, Crestron, Poly, Cisco and Jabra.
Whether you’re experiencing camera issues, microphone problems, connectivity failures, poor audio quality or platform integration challenges, our experienced technicians can quickly diagnose and resolve the issue to get your meeting rooms back online.
VC System Troubleshooting & Repair
Video conferencing technology is critical to modern business communication. When issues arise, they can disrupt productivity and impact collaboration.
Our VC troubleshooting and repair services cover:
- Video conferencing system diagnostics
- Meeting room connectivity issues
- Teams Rooms troubleshooting
- Software and firmware updates
- Hardware fault diagnosis
- System optimisation and performance checks
- Audio and video quality issues
- Device configuration and reprogramming
Camera Troubleshooting & Repair
A faulty camera can stop meetings in their tracks. Our technicians provide comprehensive camera troubleshooting, repair, and maintenance services for all major conferencing camera systems.
Common Camera Issues We Fix:
- Camera not detected
- Poor image quality
- Camera freezing or dropping out
- Auto-framing not working
- PTZ camera faults
- USB connectivity issues
- Firmware-related problems
- Camera alignment and calibration
Microphone Troubleshooting & Repair
Clear audio is essential for productive meetings. If your microphone system is experiencing issues, our team can quickly identify the cause and provide an effective fix.
Common Microphone Problems We Resolve:
- No audio pickup
- Low microphone volume
- Echo and feedback problems
- Intermittent audio dropouts
- Distorted sound
- Wireless microphone connectivity issues
- DSP and audio processing faults
- Microphone configuration issues
Pricing
Service Call Out Fee
| Service | Â Â Price |
| Call-Out Fee (Includes First 30 Minutes) | Â Â $240 |
| Every Additional 30 Minutes | Â Â $90 |
Pricing excludes parts and replacement equipment where required.
Why Choose 3MAV?
- Experienced AV and VC technicians
- Fast response times
- Expertise across leading brands
- Professional troubleshooting and repair services
- Flexible maintenance and support options
- Australia-wide service capability
Special Offer
Another benefit of using 3MAV Service and Repairs is we provide full credit for the cost of your service call and repair towards an ANNUAL SUPPORT AGREEMENT. Conditions apply.
Book a VC Service Call Today
Need help with your Logitech, Yealink, Crestron, Poly or Jabra video conferencing equipment?
Contact 3 Monkeys AV for professional troubleshooting, repair, service, maintenance and fix solutions for your cameras, microphones and complete VC systems. Get your meeting rooms back online quickly with expert support from the team at 3MAV. Not sure what’s best next step? Call us on (08) 9228 1681 if you have any questions about your videoconferencing system, and our troubleshooting and repair service